Terms of sale

The offer and sale of products on our website (www.marinaferranti.com) are governed by these Terms of Sale.

Products purchased on the website are sold directly by Black Venus srl on www.marinaferranti.com.
You can ask any question through our customer service.
If you need more informations check out our Customer and Shipping Support. You will find any kind of information on orders, shipments, refunds and returning products purchased on www.marinaferranti.com.
For further legal information, please read: Terms of Use, Privacy Policy and Return Policy.

Our products
www.marinaferranti.com sells through its website, footwear and accessories exclusively made in Italy.
Feature footwear and accessories sold by www.marinaferranti.com are produced by skilled craftsmen on the Italian territory.
Our shoes are made from number 35 to 46 for women.
All products for sale on the site could be made according to customer’s preferences. This means that we could deliver in Italy in 7-8 working days, while delivering outside Italian borders depends on the country of destination but it takes always less than 15 working days. The estimated time for delivery is always indicated on the order form, before confirmation. Our shoes are manufactured in Italy so the numbering is Italian.

Our customers
www.marinaferranti.com sells its products through its website, only to the "final consumer", meaning by this term an individual who purchases for purposes out of his trade, business or profession.
"Consumer" means any person acting on www.marinaferranti.com with purposes that are not related to his trade, business or profession.
So that, www.marinaferranti.com could not accept orders from other persons who are not consumer or otherwise orders that do not comply with its trade policy.
These Conditions of Sale exclusively regulate the offer, and the acceptance of purchase orders for products on www.marinaferranti.com between users www.marinaferranti.com.
Terms and Conditions of Sale do not regulate the provision of services or sale of products by anyone else than www.marinaferranti.com that appear on www.marinaferranti.com through links, banners or other hypertext links. www.marinaferranti.com is not responsible for the provision of services by third parties other than www.marinaferranti.com or for the conclusion of e-commerce transactions between users and third parties different from www.marinaferranti.com.

How to buy from www.marinaferranti.com
To buy one or more products on www.marinaferranti.com, you must fill out the order form and send it electronically to www.marinaferranti.com, via computer, according to the instructions. 

The order form contains information about the characteristics of each product ordered and its price, inclusive of taxes applicable, method of delivery, shipping costs and delivery times provided. The contract between the shipper and www.marinaferranti.com provides a maximum volume per shipment, so that, depending on the volume for each purchase, the number of items into a single order could be different by the situation.
The contract is concluded when www.marinaferranti.com receives, via computer, the order form, after verification of the correctness of data on the order itself.
The order form will be filled in our database for the period of time necessary to order and as provided by law. 

The language available, in addition to English, to conclude the purchase contract is Italian.
www.marinaferranti.com could not give follow those orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect or if a sudden unavailability of products. In these cases, we will inform you by e-mail that the contract is not concluded and that www.marinaferranti.com will not respond to your purchase order, giving reasons.
If products presented on www.marinaferranti.com, are no longer available for sale at the time of your last access to the site or sending the order form, www.marinaferranti.com will inform you the unavailability of products ordered promptly and in any case within thirty (30) days from the day following that on which you submitted your order. In case the customer has closed the order paid the price, www.marinaferranti.com will refund the money. 

With the transmission of electronic order form, the customer unconditionally accepts and undertakes to observe the Conditions of Sale written on www.marinaferranti.com.
By submitting an order form, you agree and accept the Terms of Sale and additional information on marinaferranti.com, also through links, including the General Conditions of Use and Privacy Policy. 

One the order is closed, the customer will receive via email a receipt of purchase, containing a summary of the information contained in the order form.

Guarantees and pricing of products
The main features of the products are presented on www.marinaferranti.com within each product. The images and colors of products offered for sale on marinaferranti.com may not exactly correspond to the real effect of the Internet browser and monitor. 

Product prices may be subject to change. Make sure the final price of sale before sending the order form.
The purchase requests from countries not included among those served by the company in charge of transport can not be accepted by www.marinaferranti.com.

How to pay the products and associated shipping is specified in the order form. For orders from Italy the payment options are via Paypal, credit card or cash. Orders from abroad are accepted paying via Paypal account or credit card.
When paying by credit card the customer will be send on a page managed by PayPal, a global leader in online payment processing. The financial information (such as credit card number) can not in any way be known by www.marinaferranti.com., or by any third party.
The repayment, if you make use of the right of withdrawal will be made by the same method and with the same safety and secrecy.

Shipping and delivery of products
For specific shipping methods and delivery of products, go to FAQ's - Shipping.
Please pay attention to what is reported here because the indications are integral and essential part of these Conditions of Sale and, therefore, consider yourself fully known and accepted at the time of transmission of the order form.

Right of withdrawal
You have the right to withdraw the contract with www.marinaferranti.com, without penalty, within eight (8) working days of receipt of items purchased on www.marinaferranti.com.
In this case, you must return the products to marinaferranti.com within twenty (20) working days, starting when you received the goods.
The costs you have to pay are those you need to return products purchased.The return right is exercised properly if they are fully respected, the following conditions:
• products should not be used, washed or damaged;
• products must be returned in their original packaging;
• the package should include the return from on which the paper must specify the reason for return;
• return items must be sent to www.marinaferranti.com in a single shipment. www.marinaferranti.com, reserves the right not to accept a single order returned and delivered at differen times;
• www.marinaferranti.com must receive the returned products within twenty (20) working days from the date you received the products.

If the return right is exercised by following the procedures and time limits specified in this paragraph, www.marinaferranti.com shall refund the sums already received for the purchase of products, without shipping costs for delivery of products purchased.
The sums will be reimbursed as quickly as possible and in any event within thirty (30) days from the date on which www.marinaferranti.com learned exercise your right of cancellation. We will activate the procedures for reimbursement after checking the correct execution of the terms and conditions stated above.
If procedures and terms for exercising your right of withdrawal as specified in this paragraph are not respected, the customer shall not be entitled to reimbursement of sums already paid to wwww.marinaferranti.com, but he could get back at his expense, products in the state they were returned to www.marinaferranti.com. Otherwise, www.marinaferranti.com can keep the products in addition to sums already paid for their purchase.

You can obtain information on how we treat your personal information by clicking on Privacy Policy.
For all other inquiries concerning the processing of personal data, please write to marina@marinaferranti.com.

Applicable Law and Disputes
The General Terms are governed by Italian law and in particular by Legislative Decree No. 199 May 22 185 on distance contracts and by Legislative Decree No 9 April 2003 70 on certain aspects of electronic commerce.
In case of disputes between www.marinaferranti.com and each end user, arising from the General Terms, www.marinaferranti.com guarantees, as of now, the full membership and acceptance of the conciliation service ConciliaOnline, Chamber of Commerce of Fermo.
ConciliaOnLine is an interactive service for the management of the conciliation meetings. Allows, in a simple way to make a settlement even if the parties and the conciliator are geographically remote.

Edit and update
Terms and Conditions of Sale may be modified in the light of any regulatory changes.


Black Venus srl – Via Fonte Casella 50/B int. 4 – 63812 Montegranaro (FM) Italia
Marina Ferranti Reg. Imp. di FM  n. 01682790447 – P. Iva/Cod. Fisc. 01682790447 – Capitale Sociale € 25.500,00 int. versato

http://www.marinaferranti.com - http://www.blackvenus.it/

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